Privacy Notice

PRIVACY NOTICE – SEVEN MARKETING DIGITAL, S.A. DE C.V.

At SEVEN MARKETING DIGITAL, S.A. DE C.V. (hereinafter “ACTVREACH”), with registered office at Avenida Insurgentes Sur, N°933, INT 102 Piso 1, Colonia Nápoles, Alcaldía Benito Juárez, C.P. 03810 , Ciudad de México, we assume a serious and permanent commitment to the protection and responsible management of the personal data that we collect from our clients, users and visitors of the website www.actvreach.com.

This Privacy Notice is issued in compliance with the Federal Law on the Protection of Personal Data Held by Private Parties and other applicable regulations, and is intended to inform you, in a clear and detailed manner, about how we collect, use, store, transfer and protect your personal information, as well as the rights you may exercise regarding it.

1. Personal data collected

The information ACTVREACH requests is solely that which is necessary to provide its services, process payments, fulfill requests, and fulfill contractual and legal obligations arising from its relationship with the user. This data includes:

  1. Full name of the holder.
  2. Contact email.
  3. Telephone number.
  4. Information derived from online interactions, such as IP address, browser type, and operating system, collected automatically through tracking technologies such as cookies.

2. Purposes of the treatment

ACTVREACH will process personal data for the following purposes:

  1. Process, confirm, and follow up on requests for services purchased through the website.
  2. Establish and maintain communication to address queries, complaints, clarifications, or technical support.
  3. Comply with contractual, tax, and legal obligations arising from the provision of services.
  4. Generate internal records for operational, statistical and quality control.
  5. Implement improvements to the website and user experience based on usage and navigation analysis.

3. Transfer of personal data

ACTVREACH may share the data subject's personal data only in the following cases:

  1. With technology service providers that facilitate payment processing, data hosting, messaging, and technical support, always under confidentiality agreements.
  2. With administrative or judicial authorities who, in the exercise of their functions, request information in accordance with the law.
  3. With related companies or subsidiaries for administrative and operational purposes related to the provision of contracted services.

Under no circumstances will ACTVREACH sell, rent, or market personal data to third parties outside of the purposes described herein.

4. ARCO rights and means to exercise them

The owner may exercise their rights of Access, Rectification, Cancellation or Opposition (ARCO) at any time, as well as limit the use or revoke previously granted consent. To do so, they must send a request to informes@actvreach.com, which must contain:

  1. Full name of the owner and a means to receive a response.
  2. Clear and precise description of the data over which you intend to exercise rights.
  3. Copy of current official identification or document proving legal representation.

ACTVREACH will respond to the request within a maximum of 20 business days from receipt and will notify the applicant through the means indicated in the request.

5. Limitation of use and disclosure

If the data subject wishes to limit the use or disclosure of his or her personal data for non-essential purposes, he or she may expressly state this in the ARCO rights request or by sending an email with the corresponding information.

6. Use of cookies and similar technologies

The ACTVREACH website may use cookies and similar technologies to optimize site performance, remember user preferences, and obtain browsing metrics. Users can disable these technologies through their browser settings, although this may affect the functionality of certain features.

7. Security measures

ACTVREACH implements reasonable technical, administrative, and physical measures to protect personal data against loss, misuse, unauthorized access, alteration, or destruction. However, the data subject acknowledges that no data transmission over the Internet is completely secure and that ACTVREACH cannot guarantee the absolute invulnerability of its systems.

8. Changes to the Privacy Notice

ACTVREACH may modify this Privacy Notice at any time to address legislative changes, internal policies, or new requirements for the provision of services. Modifications will be published on the website and will become effective upon publication.